Confirmation will be emailed to you using the email address you provided.
Cancellations
Part of the fun of camp is the unpredictability of weather. All programs at PGL Adventure Camps Adventure Camp run rain, hail or shine.
It is up to the discretion of the operator to determine the safety of an activity with consideration to the weather. In the event of extreme weather conditions,
where PGL Adventure Camps Adventure Camp staff have deemed it unsafe to proceed, the event will be rescheduled for an alternative date. some activities may be cancelled,
or the event itself may need to be cancelled.
The arrangements contained in these Conditions are given in good faith. Occasionally we may have to make changes to our event after a contract is in place and we reserve the right to do so at any time.
Most changes will be minor, and you will be advised at the earliest possible date if a change is necessary.
If you can no longer attend, please let us know by emailing info@pgladventurecamps.com.au as soon as possible. This allows us to release your spot and offer it to someone on our waitlist.
Damages
Damages caused other than as a result of wear and tear will be charged to the individual.
You acknowledge that you will responsible for reimbursing us for any costs we incur in repairing any damage to property occasioned by you or your Party Members during your occupancy
at our premises (excluding normal wear and tear). You agree that we are permitted to issue you with an invoice for any such costs, which will be payable by you on receipt, unless otherwise stated.
Limits
Participants must be at least 7 years of age; however, eligibility is also subject to appropriate harness fit for safety reasons. The maximum allowable weight for participation in our activities is 120kg.
Guests must be able to climb stairs without assistance. These requirements are in place to ensure the safety of all participants. We reserve the right to refuse participation to any guest if, in our sole discretion,
we determine that there are safety concerns that could impact the individual or others. All instructions and safety information will be provided in English. Guests must have a basic understanding of and ability
to communicate in English to participate.
Liability
While everything practical is done to ensure both the comfort and safety of each guest, and whilst due care will be exercised by staff, staff will not incur any responsibility or liability whatsoever for any accident or
illness to any guest or damage to other guests property which may happen through any circumstance.
Your personal property, including baggage, is your own responsibility at all times, unless any loss or damage is due to our negligence or failure to carry out our responsibilities under these Conditions.
PGL excludes all liability for:
(a) interference with the performance of our services by persons or entities over which we are not responsible or have no control;
(b) loss caused due to any injury suffered by you or any of your Party Members, death and/or any damage to your property arising or connected with your use, or your Party Members’ use,
of our facilities and services;
(c) any incidental expenses that you or your Party Members may incur during your occupancy with PGL; or
(d) loss caused (whether directly or indirectly) by any factors beyond our control or as a result of a Force Majeure Event.
Code of Conduct
PGL Adventure Camps is committed to providing all guests with opportunities to participate in a range of outdoor activities to promote self-confidence, learn new skills, develop a sense of achievement
and to work beside and to share these opportunities. In order to maintain a positive and safe environment, our campers are expected to follow the guest code of conduct.
Media
PGL Adventure Camps reserves the right to use any photograph/video taken at any event on our campsite, without expressed written permission of those included within the photograph/video.
PGL Adventure Camps may use the photograph/video in publications or other media material produced, used or contracted by PGL Adventure Camps, including but not limited to brochures, invitations,
books, newspapers, magazines, television, websites, social media, etc. To ensure the privacy of individuals and children, images will not be identified using full names or personal identifying information
without written approval from the photographed subject, parent or legal guardian. A person attending a PGL Adventure Camps event who does not wish to have their image or image of their child recorded
for distribution should make their wishes known to the event organisers, or contact PGL Adventure Camps in writing of their intentions and include a photograph. PGL Adventure Camps will use this photograph
for identification purposes and will hold it in confidence. By participating in a PGL Adventure Camps event or by failing to notify PGL Adventure Camps in writing of your desire to not have your photograph used,
you are agreeing to release, defend, hold harmless, and indemnify PGL Adventure Camps from any and all claims involving the use of your picture or likeness.
Privacy
PGL Adventure Camps values your privacy and does not share any personal information provided. We have measures in place to protect the personal booking information held by us.
The contact details supplied by you, including postal address, telephone and email address, will only be used in accordance with the Privacy Act 1988 and our Privacy Policy, available here: https://www.pgladventurecamps.com.au/privacy-policy/
By proceeding with the purchase of a ticket to PGL Adventure Camps, you are acknowledging that you have read, understood and accept these Terms and Conditions
